Shipping & Returns

Best Botanicals uses UPS & USPS.

Best Botanicals ships Monday through Friday. All Orders placed by 3:00pm Mountain Standard Time, Sat, Sun or a Holiday will be processed & shipped the next business day, once billing & credit information have been authorized & verified.

Free Shipping:
Orders in the United States $200 & over will receive Free Shipping. Orders shipped to Canada must be at least $300 to qualify for Free Shipping.

*On Free Shipping orders Best Botanicals will use the least expensive of the USPS with confirmation or UPS Ground methods for that particular order.

Canadian Orders $300 & over will receive Free Shipping as long as item(s) will fit in one large box. If an order requires more than one box Best Botanicals will ship the most expensive box for free & will charge the other box(es) for actual shipping cost(s).

• International shipping is NOT included in this offer, except as noted for orders going to specified countries that reach a higher minimum order total. You will still be responsible for any additional charges, such as customs brokerage fees and all import duties or taxes.
• Free shipping only includes shipments made to addresses within the continental United States, except as otherwise noted for orders that reach a higher minimum order total.
• Best Botanicals reserves the right to select the carrier when paying the freight.
• Best Botanicals reserves the right to end or change this free shipping offer at any time.

Tracking Orders:
If your order was shipped by UPS you will be sent an order confirmation e-mail once your order has been received, processed & shipped. This e-mail will include the UPS tracking number.

Returns/Exchange Policy:
We gladly accept returns for refund or exchange within 30 days of delivery.

* ALL SALES FINAL after 30 days of delivery.
* RETURNS FOR REFUND will ONLY be accepted for items that have not been opened. Please note that shipping charges are non-refundable. Refunds are posted within 72 hours.
* RESTOCKING FEE items approved for return will have a 20% restocking fee.
* RETURN SHIPPING COSTS - The cost of a prepaid return shipping label as well as the restocking fee will be deducted from your refund. If you choose to ship the item(s) on your own, you'll pay the carrier at the time you ship your return & only the restocking fee will be deducted from your refund.

How to Send Merchandise Back to Us:
Please pack and secure your item(s) securely and include all parts. For your protection, we recommend that you insure your package. Best Botanicals is not responsible for items lost in transit. Merchandise should NOT be sent to the return address on the actual shipping label. All return items should only be sent to the following address:

155 West 2050 North
Spanish Fork, Ut.